Complaints, Comments, and Concerns

We encourage all users of our services, including young  adults, family, friends, staff, advocates, representatives, commissioners, external contractors, professionals, statutory social, and health care providers to share feedback as this supports the maintenance of our outstanding track record as a service provider.

All service users can find our Complaints, Comments, and Concerns procedure in their bedroom where copies are left. Our Complaints, Comments, and Concerns policy is readily available, and can be accessed by emailing should you need a copy.

To submit a complaint to the Social Care Ombudsman, follow this link.

Contact our team

to find out more about the residential care we provide for young people with learning disabilities.